Process · How We Work
Sourced from farmers. Inspected before export. Roasted to profile. See how PALUM takes Indonesian coffee from the highlands to your cup.
50+
Partners & suppliers across Indonesia
250 kg
Maximum roasting capacity per day
80+ tonnes
Annual production capacity
01 / From origin to roast
We work directly with local farmers who grow coffee using traditional, sustainable methods, supported by more than 50 partners and suppliers across Indonesia. Each lot is assessed for origin, post-harvest process, size, moisture content, and grade, and selected samples are cupped before sourcing.
Our green bean inventory is managed to support production planning and supply continuity. The same stock supplies green bean orders for partners who roast in-house — packed to keep beans fresh and to meet international export standards.
Selected green bean samples are evaluated before sourcing and production to better understand their quality, characteristics, and suitability for the intended product profile.
With a roasting capacity of up to 250 kg per day, our production is designed to support consistent quality across different coffee products and volumes.
02 / Quality control
Every stage has a check. Green beans are inspected for size, moisture, and taste before they are chosen; roasted coffee is destoned, measured, and cupped before it is packed.
The first destoning stage uses a magnetic system at the discharge port to remove small metallic particles.
A dedicated destoning machine provides a second separation stage to remove remaining stones and unwanted particles.
Roast levels are measured using an Agtron Meter to support consistency and accuracy across roasted coffee production.
Each coffee is evaluated for flavour, aroma, body, balance, and overall cup quality before final preparation.
Once the coffee has passed production and quality checks, it is prepared for packaging according to the product and customer requirements.
Every domestic order is sealed in a pouch first, then packed in a goodie bag or box to match the order channel and quantity — so direct and e-commerce orders arrive fresh and intact.
Overseas orders use pouches, vacuum packaging, and protective boxes to keep coffee fresh on longer journeys. We handle export documents and customs, and send regular updates while your order is in transit.
Minimum order quantity, destination-specific export requirements, and shipping arrangements are discussed with our team.
Let’s talk coffee
Share your preferred coffee, volume, packaging needs, and destination. Let’s discuss a supply solution that fits your business.
